Bill Pay InformationCity utility bills are due the 15th of each month, or if the 15th falls on a holiday or weekend, the first business day following the 15th. Any payment due that has not been received in our office on or before the15th of the month will be charged a penalty of five percent (5%) of the total current charges less any payments and credits.
If your utilities have been disconnected or is scheduled to be disconnected for non-payment, or you need to make payment arrangements please contact the Utility Customer Service desk at 785-890-4512.
To provide the best possible customer service the City offers four (4) options for bill payment allowing our customers to choose the option that best suits their needs: paying by ACH (direct debit from your bank account on due date each month), paying by mail, paying in person and our drop box located in the alley directly behind City Office.
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